PAIA Manual

1. Particulars of the firm

Name: Terblanche Incorporated
Information officer: Freddie Terblanche
Postal and physical address: 16th Floor, 2 Long Street, Cape Town, 8001, South Africa
Telephone: +27 76 018 7214
Email: ft@terblanchelaw.com

2. Guide in terms of section 10

The Information Regulator has compiled a guide, in each official language, containing the information a person requires in order to exercise rights under PAIA. The guide is available from the Information Regulator at
The Information Regulator (South Africa), JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001; email inforeg@justice.gov.za.

3. Records available in terms of other legislation

Records are kept in accordance with, among others, the Legal Practice Act 28 of 2014, the Companies Act 71 of 2008, the Income Tax Act 58 of 1962, the Value-Added Tax Act 89 of 1991, the Financial Intelligence Centre Act 38 of 2001, the Basic Conditions of Employment Act 75 of 1997 and the Protection of Personal Information Act 4 of 2013.

4. Records held by the firm

The firm holds records in the following categories:

• Client records: mandates, instructions, correspondence and court files.
• Financial records: trust and business accounting records, invoices and statements.
• Company records: constitutional documents, statutory registers and resolutions.
• Personnel records: employment contracts, payroll and related documents.
• Internal records: policies, precedents and administrative correspondence.

Client records and legal advice are, as a rule, subject to legal professional privilege and confidentiality, and access may be refused on the grounds set out in Chapter 4 of Part 3 of PAIA.

5. Records automatically available

The following records are available without a formal PAIA request: material published on this website, and marketing and general information about the firm’s services.

6. Requesting access to a record

A request must be made on the prescribed form and delivered to the information officer at the address above. The request must provide sufficient particulars to identify the record and the requester, state the right the requester seeks to exercise or protect, and explain why the record is required to exercise or protect that right.

The information officer will decide the request within 30 days and notify the requester of the decision. Prescribed request and access fees are payable. Where a request is refused, the notice will state the reasons and the requester’s remedies, including the right to lodge a complaint with the Information Regulator or to apply to court.

7. Processing of personal information

Personal information is processed for the purpose of providing legal services, complying with statutory duties and administering the firm. It is retained for the periods required by law, kept secure, and not transferred outside the Republic unless the requirements of section 72 of the Protection of Personal Information Act are met. A data subject may request access to, or correction of, their personal information by contacting the information officer.

8. Availability of this manual

This manual is available on this website, at the firm’s office on request, and from the information officer at the address above.